Accessing the website (the Site) is contingent upon complete acceptance and adherence to the following terms of use by the users. The user agrees to use the information found on the Website for personal and non-commercial purposes. If these provisions are not respected by the user, they may be held liable.

Legal Correspondence

Any legal notices or documents required to be served to Laboratoires üma should be sent to the following address:

Laboratoires üma
31 Rue de Brest,
69002 Lyon, France

Electronic Notices

Alternatively, legal notices may be sent via email to the following address, subject to confirmation of receipt:


Please note that this contact information is intended solely for legal notices. For customer service inquiries, returns, or other general correspondence, please use the contact information provided in our Contact Us section.

Contact Us for General Inquiries:

For any questions, concerns, or feedback related to our products, services, or policies, please do not hesitate to contact our customer support team:

Phone: +33745217118

We are dedicated to providing timely and helpful responses to all inquiries to ensure your satisfaction and support your needs.

For comprehensive and accessible communication with Laboratoires üma, we offer detailed contact information below. Whether you have inquiries about our products, need assistance with your order, or have any other questions, our dedicated team is ready to provide support.

Extended Contact Information

Main Office Address: Laboratoires üma
31 Rue de Brest
69002 Lyon, France
This address is for our headquarters, where we manage operations, product development, and customer service.

Returns and Postal Correspondence Address: Laboratoires üma
5 cours Jean Jaurès
38000 Grenoble, France
Please direct all returns and postal inquiries to this address, following our Returns and Refunds Policy for guidelines.

Customer Service Email:
Email us anytime at Our customer service team aims to respond to all emails within 24 to 48 hours during business days.

Legal Notices Email:
For legal correspondence, please email This contact is specifically for legal notices or documents.

Phone Number:
Reach out to our customer service team for immediate assistance during our business hours. We're here to answer your questions, provide product information, and support your shopping experience.

Registration Number:
981407158 RCS LYON
This is our official registration number in the Lyon Trade and Companies Register, indicating our legal recognition and authorization to operate in France.

VAT Number:
Our VAT number is essential for tax purposes, especially relevant for transactions within the European Union.

Business Hours

Our customer service team is available from Monday to Friday, 9:00 AM to 5:00 PM Central European Time (CET). We are closed on weekends and French public holidays.

Online Support

For additional support, visit our website Here, you can find information about our products, access our FAQ section, and utilize the contact form for inquiries.

Social Media

Follow us on our social media channels for the latest news, product launches, and promotions. Our social media is also a great way to get in touch with us and join our community.

Laboratoires üma is committed to providing exceptional service and support. Whether through email, phone, or in writing, we look forward to assisting you.


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