Effective Date: 03-11-2024

Welcome to umawell.com, the digital home of Laboratoires üma. Our mission is to provide naturally effective solutions for women's health issues. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.


This website is operated by Laboratoires üma. Throughout the site, the terms "we", "us", and "our" refer to Laboratoires üma. Our headquarters is located at 31 Rue de Brest, 69002 Lyon, France, and we are registered under the number 981407158 RCS LYON, with a VAT number of FR80981407158. We offer our products exclusively through our website, powered by Shopify, and adhere to data storage practices within the European Union.

Laboratoires üma offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Definitions and Key Terms

To ensure clarity and help both us and our customers have a shared understanding, below are definitions of key terms used throughout our Terms of Service and on the umawell.com website. This section aims to demystify legal and technical jargon, making our policies more accessible.

1. Laboratoires üma ("We", "Us", "Our")

Refers to the legal entity that operates the umawell.com website, headquartered at 31 Rue de Brest, 69002 Lyon, France, registered under the number 981407158 RCS LYON, with a VAT number of FR80981407158. Laboratoires üma specializes in developing and selling health supplements aimed at enhancing women's health.

2. Service

The Service encompasses all the actions, features, functionalities, and support provided to you through our website umawell.com. This includes but is not limited to browsing the website, obtaining information, purchasing our products, and interacting with our content.

3. User ("You", "Your")

Refers to any individual who accesses or uses the Service, whether as a browser, customer, vendor, or contributor of content. Users must be of legal age in their jurisdiction to make purchases or engage in contracts.

4. Products

The health supplements and any other items listed for sale on umawell.com. Our products are developed with a focus on natural ingredients and are aimed at addressing various aspects of women's health.

5. Account

A user-created profile on umawell.com that allows for a more personalized shopping experience, including order tracking, history review, and expedited future checkouts. Account creation is subject to providing accurate and truthful information.

6. Order

Refers to the purchase request made by the user for our products through umawell.com. An order is considered binding once it has been accepted by us, subject to the terms outlined in our Terms of Service.

7. Content

All materials displayed or performed on the website, including, but not limited to, text, graphics, logos, images, audio clips, digital downloads, and software. This encompasses both content created by Laboratoires üma and submitted by users.

8. Privacy Policy

A document that outlines how Laboratoires üma collects, uses, discloses, and manages a user's data. It is an integral part of our commitment to protecting user privacy and is referenced within these Terms of Service.

9. Shipping and Delivery Policy

Details the terms under which we ship products to our customers, including available shipping options, expected delivery times, and shipping costs. This policy also outlines our practices regarding international shipments, customs, duties, and taxes.

10. Returns and Refunds Policy

Specifies the conditions under which products can be returned for a refund or exchange. It includes details on the return process, eligibility criteria for returns, and handling of return shipping costs.

11. CMS (Content Management System)

Refers to the software platform used by Laboratoires üma to manage the creation and modification of digital content on umawell.com. Our CMS is Shopify, which provides the e-commerce platform for our online store.

12. GDPR (General Data Protection Regulation)

The regulation in EU law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside these areas. Our data handling practices are designed to comply with GDPR.


By defining these terms, we aim to enhance transparency and ensure that our Terms of Service are understood by all users. If you have any questions about these definitions or any other aspect of our policies, please do not hesitate to contact us at bonjour@umawell.com or call us at +33745217118.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy, which is detailed later in these Terms. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Shipping and Delivery Policy

Laboratoires üma offers several shipping options to meet the needs of our customers worldwide. Shipping availability and options vary based on the destination region:

Worldwide Shipping (Excluding European Union):

Priority Shipping: Free for all orders. We use Royal Mail for dispatching orders from the United Kingdom. Once orders arrive in the destination country, they are handed over to local postal services for final delivery.

European Union Shipping:

Pickup Shipping: Available at no cost.

Priority Shipping: Free for orders over 60 euros. For orders below this amount, shipping fees are calculated at checkout.

Express Shipping: Free for orders over 200 euros, offering next-day delivery where available. For orders below this amount, shipping fees are calculated at checkout.

Carriers: We use Chronopost and Colissimo for shipping within the European Union. All orders are dispatched from France.

Overseas France Shipping:

Priority Shipping: Free for all orders, with same-day shipping. We use Colissimo and Chronopost as our carriers, with all orders dispatched from France.

Processing Time

All orders are processed and shipped on the same day if placed before the cut-off time specified on our website. Orders placed after the cut-off time will be processed the next business day. The exact cut-off time may vary and will be clearly communicated on our website.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your delivery on the carrier’s website or our website, where available.

Customs, Duties, and Taxes

International orders (shipped outside of the European Union) may be subject to customs duties and taxes imposed by the destination country. These charges are the customer’s responsibility and will vary from country to country. We are unable to predict what these charges may be. For more information, please contact your local customs office.

Delivery Issues

If you encounter any issues with your delivery, such as delayed delivery or receiving the wrong item, please contact us immediately at bonjour@umawell.com or +33745217118. We are committed to resolving any delivery issues promptly and to your satisfaction.

Returns and Exchanges

Please refer to our Returns Policy for detailed information on how to return or exchange an item. Note that postal return fees are at the customer's expense.

Returns and Refunds Policy

At Laboratoires üma, we are committed to ensuring the satisfaction of our customers with the quality and effectiveness of our health supplement products. We understand that there may be times when you need to return a product, and we aim to make this process as smooth as possible. This policy outlines the terms under which returns and refunds are handled.

Eligibility for Returns

Return Period: Customers have a period of 14 days from the date of delivery to initiate a return.

Condition of Products: To be eligible for a return, products must be new, unopened, and in their original packaging. The product, along with the packaging, must be in perfect condition. Returns will not be accepted if the product is damaged, incomplete, or the packaging is opened.

Non-refundable Items: Specifically, dietary supplements where the seal has been removed are not eligible for a return or refund due to health protection and hygiene reasons.

How to Initiate a Return

Notification: Contact our customer service at bonjour@umawell.com or call +33745217118 to initiate the return process. Please provide your order number and the reason for the return.

Return Authorization: Our customer service team will provide you with a return authorization and detailed instructions on how to send back your product.

Packing and Shipping: Pack the item securely in suitable packaging to ensure it arrives in good condition. You must include a copy of the invoice or any other document that allows for the identification of the order and its owner.

Shipping Address for Returns: Send the return package to the following address: Laboratoires üma, 5 cours Jean Jaurès, 38000 Grenoble, France.

Return Shipping Costs

The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items, as we cannot guarantee that we will receive your returned item.

Accounts and Registration Policy

This section provides detailed information about the creation, use, and management of user accounts on our website, umawell.com. Our goal is to ensure a secure, personalised, and efficient shopping experience for all our users.

Creating an Account

Eligibility: To create an account on umawell.com, you must be at least the age of majority in your jurisdiction of residence. By registering, you represent that you meet this age requirement and that all information you provide is accurate and truthful.

Registration Process: Account creation involves providing certain personal information, including but not limited to your name, email address, and password. You may also be asked to provide additional information relevant to your account or order processing.

Account Security: You are responsible for maintaining the confidentiality of your account password and for restricting access to your computer or mobile device while logged in to your account. You agree to accept responsibility for all activities that occur under your account or password.

Account Use

Personal Use: User accounts on umawell.com are intended for personal use only. Commercial use of accounts, including purchasing products for resale, is strictly prohibited unless explicitly authorised by Laboratoires üma.

Accuracy of Information: It is your responsibility to ensure that all account information, including contact and shipping details, is current and accurate. This is crucial for order processing and communication regarding your purchases.

Privacy: We are committed to protecting your privacy and personal information. Our use of your account information is governed by our Privacy Policy, which outlines our practices and your rights in detail.

Account Management

Updating Account Information: You can update your account information at any time by logging into your account on umawell.com. We encourage you to review and update your information regularly to ensure it reflects your current preferences and details.

Password Management: If you forget your password, you can request to reset it using the "Forgot Password" feature on our login page. For security reasons, we do not have access to your current password and cannot provide it to you directly.

Closing Your Account: If you wish to close your account, please contact our customer service team at bonjour@umawell.com. Please note that closing your account may affect your ability to access previous orders and will result in the loss of any stored preferences or information.

Account Security Measures

Laboratoires üma implements a range of security measures to protect your account and personal information. However, we also rely on you to use strong passwords and to safeguard your login details. We recommend changing your password regularly and using a unique combination of letters, numbers, and symbols.

Account Misuse

If you suspect that your account has been compromised or misused, please contact us immediately at bonjour@umawell.com. We will work with you to secure your account and take appropriate action, which may include resetting your password or closing your account.

Contact Us

For any questions related to user accounts and registration, or if you need assistance with your account, please do not hesitate to contact us via email at bonjour@umawell.com or by phone at +33745217118. Our team is here to ensure your experience with umawell.com is secure, enjoyable, and tailored to your needs.

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Returns Policy.

Order Acceptance and Cancellation

Order Acceptance

Each order submitted signifies an offer to purchase products or services from us, subject to these Terms of Service. We reserve the right to accept or reject any order for any reason, including but not limited to availability of products, errors in pricing or product information, or problems identified by our fraud avoidance department. An order is considered accepted once we have sent you a confirmation email specifying receipt and acceptance of your order.

Order Cancellation

You may cancel your order within a short time frame after placing it, provided that the order has not already been processed and shipped. To cancel an order, please contact our customer service immediately. For orders that have already been dispatched, please refer to our Returns and Refunds Policy.

Payment Terms

Payments must be made through accepted methods, which include major credit or debit cards, PayPal, Apple Pay, and Shop Pay. Additionally, we partner with Airwallex to allow payment with local currencies and methods. We take your security seriously; all transactions are encrypted for your protection.

Payment Security

We implement a range of security measures to ensure the confidentiality and integrity of your payment information. However, we cannot guarantee complete security of your information due to inherent risks associated with online transactions.

Payment Issues

In cases where payment is declined or there are issues processing payment, we will attempt to notify you using the contact information provided. We reserve the right to cancel the order if a solution is not reached within a reasonable timeframe.

Promotions and Discounts

We occasionally offer promotions and discounts which are communicated through our website, email newsletters, or social media. These offers are subject to terms and conditions, including validity periods, eligibility criteria, and usage limitations.

Redeeming Promotions

To redeem a promotion, enter the promo code at checkout. Only one promo code can be used per order, and each is valid for a single use unless stated otherwise.


Certain products or services may be excluded from promotions. Discounted items may be ineligible for further price reductions.

Intellectual Property Rights

All content on umawell.com, including text, graphics, logos, images, and software, is the property of Laboratoires üma or its content suppliers and protected by international copyright and intellectual property laws. You are granted a limited licence to access and make personal use of this content but not to download (other than page caching) or modify it, or any portion of it, without our express written consent.

User-Generated Content

Users may have the opportunity to create, upload, publish, or otherwise make available content, including but not limited to reviews, comments, photos, or other multimedia. By submitting such content on our site, you grant Laboratoires üma a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Content Responsibility

You acknowledge that you are responsible for the content you submit, including its legality, reliability, and appropriateness. We reserve the right to remove any content deemed inappropriate or in violation of these Terms of Service.

Option tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-party links

Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Privacy Policy Link and Summary

Privacy Policy Overview

At Laboratoires üma, protecting your privacy is of paramount importance to us. Our Privacy Policy, accessible here, outlines how we collect, use, store, and protect your personal information when you interact with umawell.com.

Information Collection

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer service. This may include personal details like your name, email address, shipping address, and payment information.

Use of Information

Your information allows us to process transactions, communicate with you, improve our website and offerings, and provide targeted marketing. We commit to not sharing or selling your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal data held by us. For any requests or concerns about our use of your information, please contact us.

For a comprehensive understanding of our practices regarding your personal data, we encourage you to review our full Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Laboratoires üma, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend, and hold harmless Laboratoires üma and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Business Customers

Dedicated Services

Laboratoires üma offers specialised services and terms to business customers, including wholesalers, retailers, and professional users in the health and wellness sectors. Our business accounts are designed to meet the needs of organisations seeking to stock and offer our products to their clients.

Account Registration

Businesses interested in becoming customers must complete a registration process that includes verification of business credentials. Please contact our business sales team for more information and to begin the registration process.

Custom Pricing and Orders

Business customers may be eligible for custom pricing, bulk discounts, and early access to new products based on the terms of our agreement. Orders for business accounts are subject to minimum purchase requirements and different return policies.


Dedicated account managers provide personalised support, including order assistance, product information, and resolution of any issues.

For inquiries or to set up a business account, please reach out to our business sales team through the contact information provided below.


Laboratoires üma is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to enhance website accessibility.


We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on umawell.com by contacting us at bonjour@umawell.com.


In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.

Changes to Terms of Service

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Contact Information for Legal Notices

Legal Correspondence

Any legal notices or documents required to be served to Laboratoires üma should be sent to the following address:

Laboratoires üma
31 Rue de Brest,
69002 Lyon, France

Electronic Notices

Alternatively, legal notices may be sent via email to the following address, subject to confirmation of receipt:

Email: bonjour@umawell.com

Please note that this contact information is intended solely for legal notices. For customer service inquiries, returns, or other general correspondence, please use the contact information provided in our Contact Us section.

Contact Us for General Inquiries:

For any questions, concerns, or feedback related to our products, services, or policies, please do not hesitate to contact our customer support team:

Email: bonjour@umawell.com
Phone: +33745217118

We are dedicated to providing timely and helpful responses to all inquiries to ensure your satisfaction and support your needs.